eShop is a product of Eagles Dare Technologies. This is a customer demo site. You can contact us at info@eaglesdare.in or call us at 91-812-248-3774.

This Privacy Policy outlines eShop's approach to Data Protection and Privacy for this demo product. It applies to your Personal Data processed by us, whether in physical or electronic mode.

While you may browse this platform from outside India, we do not offer any product/service outside India. By visiting or providing your information, you agree to this Privacy Policy and to be governed by Indian laws. If you do not agree, please do not use our Platform.

Throughout this document, “we”, “us”, “our”, “ours” refer to eShop. “You” or “your” refers to YOU.

WHO WE ARE

Eagles Dare Technologies is a company with its registered office at 16, Valikollaimedu Main Road, Thiruverkadu, Chennai -600077.

ROLES WE PLAY

We act as a Data Controller when we collect and process your Personal Data. We act as a Data Processor when we process Personal Data on behalf of another Data Controller.

OUR COMMITMENT

We are committed to protecting your privacy, and our data handling practices are continually reviewed for compliance with applicable Privacy laws and regulations.

PERSONAL INFORMATION GATHERED BY eShop

Information collected is used to register you, verify your identity, permit app usage, undertake transactions (including payment processing), communicate offers, services, or updates, and maintain your accounts. We also use this information to customize your experience and improve eShop.

Information You Give Us: We store information you provide while using eShop. Choosing not to provide certain information may limit your ability to use eShop. We use this for account opening, transaction processing, responding to requests, and communication.

Information We Collect About You: We use “cookies” and obtain information when your web browser accesses our services. We may also collect location and mobile device information for internal analysis and personalized services.

Information From Other Sources: We may receive information, such as updated delivery details, from other sources to correct our records and facilitate purchases.

CATEGORIES OF PERSONAL DATA

Categories of Personal Data collected and processed include:

• Demographic & Identity data: Contact details (Name, email, number, address, country, DOB, profile picture), publicly available information, and transaction details (amount, bank, card number/type).
• Online Identifiers and other Technical Data: Location details (IP address, logs), device information, network carrier, communication metadata, and usage data (pages viewed).

CONSENT

By using the Website and/or providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy, including sharing your information as outlined here.

LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA

We process your Personal Data based on your explicit consent for a specific reason, for agreement performance, to comply with legal obligations, or for our legitimate interests (e.g., providing/improving services). You have the right to withdraw your consent at any time by contacting us.

COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES

We use cookies and other trackers (like SDKs for mobile apps) to make our Website & Apps function efficiently and improve our services.

Categories of cookies used:

• Strictly Necessary: Essential for website operation, security, and compliance.
• Functional: Remember your user ID, region, language, and accessibility options.
• Performance: Help us understand how you use our website to improve services and products.

Disabling 'Strictly Necessary' cookies may limit website access. We also use Log Files. Our sites do not currently respond to "Do Not Track" signals.

PERSONAL DATA DISCLOSURE

The eShop app uses third-party SDKs that collect personally identifiable information (PII) to target users or provide product elements on our behalf. These third parties have separate privacy policies.

eShop uses three types of SDKs:

• Analytics: For in-depth visitor analysis, error resolution, and better user targeting.
• Payment: To complete customer payment transactions (e.g., Razorpay).
• Login: To help users log in (e.g., Google, Facebook).

Links to privacy policies for some third-party service providers: Facebook, Google, Razorpay. We have contracts with partners to ensure they process your data securely and only as permitted. We may also disclose data to authorities if necessary for legal compliance, safety, fraud prevention, or to protect our rights.

Reasons for disclosing your Personal Data to other parties include providing products/services, processing payments, legal obligations (e.g., fraud prevention), regulatory reporting, legitimate business reasons, sending promotional material with consent, and improving your online experience.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for trusted third parties who assist us and agree to confidentiality. Non-personally identifiable visitor information may be used for marketing or advertising.

DATA SECURITY

We are committed to protecting your Personal Data and take reasonable physical, technical, and managerial safeguards against unauthorized access, alteration, transmission, and deletion. Third parties providing services to us also take appropriate security measures.

RETENTION AND DISPOSAL OF DATA

We retain your Personal Data only as long as required for the purposes outlined in this policy and for legal/regulatory reasons. We will take reasonable steps to delete or de-identify data no longer needed.

LINKS TO OTHER WEBSITES

Our website may link to other organizations' websites. This privacy policy does not cover their data processing, so we encourage you to read their privacy policies.

CHILDREN’S PRIVACY

Our website is for adults. Minors should not make purchases, register, or submit Personal Data. We do not knowingly collect information from minors.

YOUR RIGHTS AS A CUSTOMER

You have rights over your Personal Data, including accessing and correcting errors. For unresolved concerns, contact us at info@eaglesdare.in.

DATA DELETION

Accounts can be anonymized or deleted upon user request by contacting info@eaglesdare.in. Account deletion will lead to the permanent deletion of all personal data

CONTACT US

For privacy-related queries or complaints, reach us at info@eaglesdare.in

GRIEVANCE/ NODAL OFFICER - CUSTOMER SERVICES (In accordance with Information Technology Act 2000 and rules made thereunder)

Email: info@eaglesdare.in

NOTIFICATION OF CHANGES

We regularly review and update our Privacy Policy Any changes will be posted on this page, and we recommend checking it regularly for updates.